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Medical Receptionist (MR)

Human Medical Laboratory — Kabul

Health · Full-time · Bachelor's Degree · Male/Female

Salary: Based on Organization Salary Scale
Deadline: 20 Sep 2026
Number of vacancies: 1
Reference number: HML-26-003

About Human Medical Laboratory

Human Medical Laboratories was established in 2015 under the brand name HUMAN LABS in Kabul, Afghanistan, providing genotyping, PCR/molecular biology, histopathology, immunohistochemistry, microbiology, hematopathology, chemical pathology, and routine laboratory testing services performed by qualified pathologists, scientists, and technologists, along with home sample collection.

Job summary

Human Medical Laboratory is hiring a Medical Receptionist in Kabul to handle front-desk reception duties for a 3:00 pm to 11:00 pm shift, including greeting patients, scheduling, communicating results under clinical supervision, and supporting phlebotomy when needed.

Key responsibilities

  • Greet and attend to patients in person, over the phone, and via WhatsApp
  • Professionally assist doctors, staff, visitors, patients, and other clients
  • Answer all phone calls professionally and courteously
  • Maintain confidentiality of all doctor, staff, and patient information
  • Schedule appointments and reports for patients
  • Liaise between medical departments with discretion and professionalism
  • Ensure reception stock levels are adequate and orders are placed on time
  • Communicate medical results to patients under clinical supervision
  • Complete accurate documentation of patient visits and notify providers of patient samples
  • Verify financial records, collect patient charges, and file third-party claims
  • Scan patient authorizations and recent labs into the EMR system
  • Issue specimen collection containers to patients as needed
  • Register patients for invoicing using the laboratory software
  • Respond to emails sent to the laboratory-assigned email address
  • Perform blood sample collection from patients when a phlebotomist is unavailable

Job requirements

  • Bachelor's degree in medical laboratory technology (minimum requirement; a degree from abroad or diploma in phlebotomy preferred)
  • Minimum 2 years of experience in medical reception (3+ years preferred)
  • Friendly, compassionate disposition with excellent organizational and time management skills
  • Ability to work independently or as part of a team
  • Strong verbal and written communication and interpersonal skills
  • Dedication to maintaining confidentiality of all patients and laboratory records
  • Able to obtain a license from the Ministry of Public Health
  • Basic computer skills; typing speed greater than 40 words per minute
Apply now
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